For us, it is a successful property deal when both parties are satisfied with the entire buying and selling process. It is by finding out how satisfied our customers are that we measure our efforts and our success. Therefore, we work purposefully to always improve, to constantly listen to both praise and criticism. Customer Satisfied Index (CSI) is one of the tools that has shown us that we are a real estate agent with satisfied customers.

In order to get a true view, it is important that our customers speak up. Therefore, within a few weeks after the completion date, we send out a questionnaire.

All customers' opinions are compiled and sent continuously to HusmanHagberg. The survey is anonymous unless otherwise stated. Thanks to the regular feedback, we have the best possible conditions to constantly develop our service.

CSI is used in many different industries and countries. It is a tried and trusted tool. More than 90% of our customers are happy to recommend us to friends and colleagues. If you want to know more about how we work with the Customer Satisfied Index, please contact your local HusmanHagberg office.