Privacy Policy
Privacy Policy
Your privacy is important to us, therefore we have established this privacy policy which describes how to manage and protect your personal data, and your rights.
Personal data controller
The personal data controller is responsible for personal data processing and is the local agent's office that you are in contact with, which is part of the international chain HusmanHagberg or HusmanHagberg AB (556544-7579), Box 5038, SE-102 41 Stockholm, Tel: +46 (0) 8-654 02 00, ME-mail regarding personal data: integritet@husmanhagberg.se. Www.husmanhagberg.se HusmanHagberg processes personal data in accordance with applicable International law and the EU's General Data Protection Regulation (GDPR ).
What data do we collect?
More often than not it is data that you supply yourself in conjunction with expressed interest in a property or one of our services. Usually, it consists of data such as name, address, e-mail address and telephone number. In cases where you are a buyer or seller we also gather account information and a copy of an ID document. If you browse our website and approve cookies we also store your IP number for statistical reasons in Google Analytics.
What is the purpose of collecting and saving the data?
Primarily to be able to offer you an estate agent's service that result in you finding or selling your home.
On what grounds do we save the data?
There are different reasons to collect personal data, it is primarily the following that affects the relationship between us and you as a customer:
Do we share data with any third parties?
We never sell your data to any external parties. However, we might share the data with our partners in cases where our partners are supplying a service as part of our offer or that you as a customer have ordered as an additional service.
How long do you save the data for?
The storage time varies depending on what type of relationship you have with us as a chain or local agent. Here is a list of the most common occasions for storing data:
Buyer
| Purpose | Category of data | Storage time | Time |
|---|---|---|---|
| Direct marketing | E-mail, telephone number, address, name | 3 months | From entry |
| Measures to prevent money laundering and financing of terrorism | Account number, Name, Address, Social security number, Copy of ID document | 5 years | From point when action to inform customer was taken |
| Administration of property mediation, for example transfer of data to housing cooperatives etc. | Name, Social security number, Address, E-mail, Telephone number, Loan data | 10 years | From signing purchase contract |
| Follow up after the purchase (for example to follow up that the purchase has gone well) | Name, E-mail address, Telephone number | 3 months | From entry |
Seller
| Purpose | Category of data | Storage time | Time |
|---|---|---|---|
| Direct marketing | E-mail, telephone number, address, name | 1 year | From entry |
| Accounting purposes | Account number, Name, Agents fees | 7 years | From end of calendar year that the relevant accounting year ended. |
| Measures to prevent money laundering and financing of terrorism | Account number, Name, Address, Social security number, Copy of ID document | 5 years | From point when action to inform customer was taken |
| Administration of property mediation, such as mediation of purchase price | Name, Social security number, Address, E-mail, Telephone number, Loan data | 10 years | From signing purchase contract |
| Follow up after sale | Name, E-mail address, Telephone number | 3 months | From entry |
| Execution of agent's duties | Information relevant to the property such as images | 1 year | From when the estate agent's duties to the seller were concluded |
Potential sellers
| Purpose | Category of data | Storage time | Time |
|---|---|---|---|
| Direct marketing | E-mail, telephone number, address, name | 2 years | From entry |
| Administration of valuation | Name, Address, E-mail, Data about object | 1 year | From completed valuation |
Speculators
| Purpose | Category of data | Storage time | Time |
|---|---|---|---|
| Direct marketing | E-mail, telephone number, address, name | 2 years | From entry |
| Maintain a register of speculators and convey listings | Name, E-mail address, Telephone number | 2 years | From entry |
| Maintain a list of offers | Name, Telephone number, E-mail address, Bid submitted | 10 years | From when the bidding ends |
| Administer expression of interest for a particular listing | Name, Telephone number, E-mail | None | From that the listing has been conveyed. If the speculator has notified interest in a listing, the data is saved for the time until these listings have been conveyed. |
Related to sales
| Purpose | Category of data | Storage time | Time |
|---|---|---|---|
| Contact within the framework of the conveyancing task | Name, E-mail address, Telephone number | None | Contact data for a relation is erased immediately after entry |
| Complete archiving obligation according to international law | All information that is necessary | 10 years | From when data was collected |
Your rights
Regardless of what data we have saved you can always have control over your own data. Therefore, the data protection legislation gives access to the following rights.
Right to access ("register excerpt")
You can request excerpts of registered personal data and verify the information we have about you
Right to rectification
You always have right to have inaccurate information rectified.
Right to be erased
You always have the right to request that your personal data is erased. The exception is if we must retain the data for archiving in accordance with legislation
Right to data portability
If our right to process your personal data is based on a consent from you or to fulfil a contract with you, you have the right to request the data in a machine readable format, with the purpose of reusing it in a another company. This mainly applies to data that you have provided to us.
Right to make objections
You always have the right to avoid direct marketing and to object against such processing of personal data that is based on balance of interests (stated interest). You have the right to object to the processing of data for those cases where we use stated interest/balance of interest as the legal ground for a purpose. To continue processing your personal data after such an objection we need to be able show a legitimate reason for the relevant processing that outweighs your interests, rights, or freedoms. If you object to direct marketing we will cease processing your personal data for that purpose.
Right to restrict processing of personal data
You have the right to restrict processing of your personal data if, for example, you consider that the data is incorrect or if you do not wish to receive marketing based on the data in our register. Contact integritet@husmanhagberg.se if you have any questions or if you wish to exercise your rights.
Do you have any complaints?
If you have a complaint regarding our processing of your personal data you have the right to make these complaints to the national inspection authority. In Sweden the Swedish Data Agency (Datainspektionen) is responsible for inspection of personal data controllers on the Swedish market. In Spain the equivalent inspection authority is Agencia Española de Protección de Datos.